What to Expect

What happens after I request an appointment?

Once you submit your appointment request through the client portal, we’ll schedule a brief 15-minute free consultation call. This gives us a chance for you to share what brings you in, ask any questions, and both of us to get a sense of whether we’re a good fit to work together.

If we determine that we are a match, you’ll receive intake forms to complete through your client portal. Once those are returned, you will have the option to schedule your initial assessment appointment, which will focus on gathering information about your goals, concerns, diagnosis, and treatment history so we can collaboratively develop your treatment plan.

Through your client portal, you’ll have secure access to your documents, scheduling, HIPAA-secured messaging, billing, and other important forms.

How do telehealth sessions work?

Therapy sessions are held via Zoom, a secure, HIPAA-compliant video platform. Before your first session, you’ll receive a personalized link and simple instructions for joining from your computer, tablet, or phone. Many clients appreciate the flexibility and comfort of meeting from home while still having a dedicated space and time set aside for themselves.

Fully remote care

To ensure a safe and effective session, the following are required in addition to a stable internet connection:

Able to connect with both audio and video during the session
Physically located in Oklahoma, where I am licensed
In a private, stationary location with enough space to engage fully in session
- Think of it like a private counseling room: somewhere no one is coming in and out, or a parked car where you feel comfortable
- This means no traveling, driving, walking around, or riding as a passenger in a moving vehicle
Not under the influence of any substances
Fully clothed

Getting Connected: Tips for Your Telehealth Session

Download the Zoom app on your device before your first session and keep it updated to the latest version.
I’ll provide you with a unique Zoom link for your sessions. Save this link in an easily accessible location on your phone, computer, or tablet, such as your notes app or phone bookmarks, so you can quickly access it when it’s time for your appointment.
Restart your phone or device once a week to refresh your connection and help prevent technical issues.
When cellular data is weak or unstable, switch to a stable Wi-Fi network if available.
If others in your home are using bandwidth-heavy activities (gaming, streaming videos, etc.), consider using your phone’s cellular data instead for a more stable connection during your session.
If you experience connection issues, try leaving and rejoining the meeting, switching between Wi-Fi and cellular data, restarting your device, or asking others in your home to pause bandwidth-heavy activities like gaming or streaming.
If you experience connection issues, try leaving and rejoining the meeting, or switching between Wi-Fi and cellular data.
Close background apps to free up your device’s processing power.

Enhancing Your Session Experience

Find a quiet, private space with good lighting before your session begins.
Turn your phone on Do Not Disturb or Focus Mode during your session so you’re not interrupted by notifications.
Use headphones. This is the single most impactful change you can make. Headphones provide clear audio for both you and your therapist, help you stay focused, minimize background noise, and enhance privacy during your session since audio travels further than voices alone.
Use a computer or tablet when possible for a larger screen, though a phone works fine with good headphones.
Position your camera at eye level for a more natural face-to-face feel.